Privacy Policy

Privacy Policy
This privacy policy has been created to inform you about how we handle your 'Personally Identifiable Information' (PII) when using our website. PII, as defined under UK privacy law and information security regulations, refers to data that can be used on its own or with other information to identify, contact, or locate an individual. We encourage you to carefully review this privacy policy to understand how your personal information is collected, used, protected, and handled in accordance with the practices on our website.

Applicable Law
We are dedicated to safeguarding your personal data, and the rights outlined in this policy reflect your legal rights under the relevant privacy laws.

The applicable laws for the purposes of this policy are:
(a) The Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013;
(b) The General Data Protection Regulation (EU) 2016/679 (“GDPR”), until it is no longer applicable in the UK; and
(c) Any relevant UK legislation that adopts or amends the GDPR, along with any associated or supplementary data protection laws.

We recognize that our users are based in various international jurisdictions. In some cases, local laws may provide additional rights regarding the personal data you share with us. We aim to offer protections consistent with those afforded by the laws set out in this policy. If you have any concerns, feel free to contact our Data Protection Officer at support@sheenplace.com for further inquiries.

What Personal Information Do We Collect?
When you place an order, register on our site, or use certain features, we may ask for information such as your name, address, phone number, or other details to enhance your experience.

When Do We Collect Information?
We collect information when you register on our site, place an order, subscribe to our newsletter, or interact with other features of our website.

How Do We Use Your Information?
We use the information collected from you in the following ways:

  • To personalize your experience and deliver content and product offerings tailored to your preferences.
  • To improve our website and services for better user experience.
  • To assist with customer service requests and provide quicker response times.
  • To efficiently process your transactions.
  • To send periodic emails with order updates or other relevant products and services.

How Do We Protect Visitor Information?
We safeguard your personal data behind secure networks, accessible only to authorized personnel who are required to maintain confidentiality. Additionally, any sensitive data (e.g., credit card details) is encrypted using Secure Socket Layer (SSL) technology.

We implement robust security measures to protect your data during transactions or other actions on our site.

Do We Use Cookies?
Yes, we use cookies, which are small files that a website or service provider places on your computer’s hard drive through your browser. These cookies help our site recognize your browser and remember certain preferences or actions, such as keeping track of the items in your shopping cart. Cookies also allow us to analyze site traffic and improve your overall site experience.

Cookies are used to:

  • Remember and process your shopping cart items.
  • Retain your preferences for future visits.
  • Track and manage advertisements.

You can choose to receive a notification when cookies are being sent or disable them through your browser settings. However, disabling cookies may impact some features on our site, making your experience less efficient or limiting some services.

Third-Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to external parties, unless we notify you in advance. This excludes our website hosting partners and other service providers who assist in running our site and business operations, provided they agree to keep your information confidential. We may also disclose your information if necessary to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or that of others.

However, non-personally identifiable information may be shared with third parties for marketing, advertising, or other purposes.

Third-Party Links
Our website does not feature third-party products or services.

California Online Privacy Protection Act (CalOPPA)
As per CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • We will notify users of any changes to our privacy policy via the Privacy Policy page.
  • Users can update their personal information by contacting us directly or submitting a request through our support system.

How Does Our Site Handle Do Not Track Signals?
We honor Do Not Track (DNT) signals. If your browser has a DNT mechanism enabled, we will not track your activity, plant cookies, or display advertisements based on your behavior.

Does Our Site Allow Third-Party Behavioral Tracking?
We do not permit third-party behavioral tracking on our website.

Fair Information Practices
The Fair Information Practices principles are fundamental to privacy laws in the United States, and they have influenced global data protection regulations. Understanding these principles is essential to comply with privacy laws that protect your personal information.

In line with these principles, if a data breach occurs, we will take the following actions:

  • Notify users via email within 7 business days.
  • Provide users with a method to seek legal recourse in the event of a violation of their rights. This ensures individuals can pursue action against data processors who fail to comply with the law.

Email Collection
We collect your email address to:

  • Respond to inquiries, provide updates, or address other requests or questions.
  • Process orders and send order-related updates.
  • Provide additional product or service information.
  • Market to our mailing list and send promotional emails post-transaction.

CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, we adhere to the following practices:

  • Avoid using false or misleading email subject lines or addresses.
  • Identify promotional content clearly.
  • Include our physical business address in all communications.
  • Monitor third-party email services to ensure compliance.
  • Honor all opt-out/unsubscribe requests promptly, and make it easy for users to opt out by providing an unsubscribe link in all emails.

If you wish to unsubscribe from future emails, you can follow the instructions in any email, and we will promptly remove you from our mailing list.

Contacting Us
If you have any questions regarding this privacy policy, please reach out to us at support@sheenplace.com.